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Microtec Networks are Providers
of business I.T. support services
to small and medium sized
business in Staffordshire and
West Midlands.

Our services can be provided on an
ad-hoc basis, or you may opt for an
annual I.T. support agreement.


Most small to medium sized  companies simply can't justify a full-time Computer Expert or IT person on the payroll. 

Here's the good news...You don't need one! We can provide you with a "Virtual IT Department" at a fraction of the cost of employing even a junior IT Person! No more hanging-on in never-ending phone queues on premium rate lines... Your business can have:

  • Software problems solving
  • Computers repair and ongoing maintenance
  • Email & Internet Set-up Installation and maintaining Networks
  • Advice on hardware and software purchases
  • Integrating new computers with existing hardware
  • Selecting, and installing new software applications
  • Lost Data recovery
  • Website Updates 
  • Customer & Client Database Design   
  • Custom-built PCs and Servers
  • PC health-checks and virus checks
  • GAP Analysis- an audit of your computer & Web set-up

When you need help… 

Where do you turn to when things go wrong, or if you need help with your computer related problems? It's not generally possible to get support on all of the above items from one source. 

Generally, companies specialize in web design, or databases, or selling or repairing PCs. Microtec Networks is quite unique in that it can provide expertise across most computing related areas, from hardware and networks through to software or the Internet. 

"Invisible Man" IT Support

Our "Invisible Man" Service is available to customers who have a support agreement with us and who have internet access via broadband. This service allows us within a few seconds to be on the desktop on any PC on your network to solve problems or walk your users through solving issues for themselves.

Microsoft Specialists

We have extensive experience if the installation, maintenance and support of the following Microsoft technologies and products:

  • Microsoft Windows Server 2000/2003
  • Microsoft Exchange 2000/2003 Server
  • Microsoft ISA Server
  • Microsoft Small Business Server 2000/2003
  • Microsoft Active Directory
  • Microsoft DNS Server
  • Microsoft DHCP Server
  • Windows XP Professional/Home Edition
  • Windows 2000 Professional
  • Windows 98/Millenium
  • Office 97/2000/XP/2003

How Would You Like Your Business to Get Support? 

We can either offer you a no-commitment, on-demand call-out service to solve problems for you, or we can provide ongoing Annual Support Agreement based services, where you can place all your computer, software and Internet issues in our hands to solve for you.

We will work closely with you to define your computing needs, develop a phased program to implement solutions then be on-hand as a resource to support your business and your users.

Share-IT Annual Support Agreements

Here is a real alternative to having an in-house IT Person.. Outsource it to a firm that has broad experience of working with companies just like yours, and solving their computing and Internet problems...  Now, with one dedicated account manager, you can solve all your computer, database, software, internet and document problems.

We offer three levels of Support agreements for Small to Medium Sized Companies. These Agreement provide you with both On Site and Telephone/Email computer, network and Software support for your business and your users.

What's Provided :

  • On-site or off-site support of Your Computers, Servers, Network and Internet Connection
  • Your Email
  • Your Software, Printers and Scanners
  • General Help & Advice
  • Database Marketing Support and Email Marketing Programs 
  • Database Development

GAP Analysis

We can audit your company's computing set-up, its use of technology for business automation and its internet presence, then we produce you a written report outlining where your business stands, and how it could improve its use of the technology available.  A typical GAP analysis looks at, and makes recommendations in the following areas: Computer Hardware Network and server set-up Connection to the Internet & World Wide Web. Computer Operating Systems. Application Programs & versions Email capabilities Website (if any) layout, style usability Success of finding your website on key search engines Use of databases for business automation

We also provide budgetary figures for what it would cost your company to implement our firm's various recommendations. The choice is then yours to act on it.. or sleep on it.

Call us NOW.. so you can focus on your business, and we can take away your computing problems. 


Advice & Useful Links
Symantec Virus Alerts
Microsoft for Small Business
Spybot Spyware Remover
Protecting Your Computer
I.T. Tips For Small Business
The Answer To Computing
Software - are you legal?