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Microtec Networks
are Providers
of business I.T. support services
to small and medium sized
business in Staffordshire and
West Midlands.
Our services can be provided on an
ad-hoc basis, or you may opt for an
annual I.T. support agreement.
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Most
small to medium sized companies simply can't justify a full-time
Computer Expert or IT person on the payroll.
Here's the good
news...You don't need one! We can provide you with a "Virtual IT
Department" at a fraction of the cost of employing even a junior IT
Person! No more hanging-on in never-ending phone queues on premium
rate lines... Your business can have:
- Software
problems solving
- Computers repair
and ongoing maintenance
- Email & Internet
Set-up Installation and maintaining Networks
- Advice on
hardware and software purchases
- Integrating new
computers with existing hardware
- Selecting, and
installing new software applications
- Lost Data
recovery
- Website Updates
- Customer &
Client Database Design
- Custom-built PCs
and Servers
- PC health-checks
and virus checks
- GAP Analysis- an
audit of your computer & Web set-up
When you need help…
Where do you
turn to when things go wrong, or if you need help with your computer
related problems? It's not generally possible to get support on all
of the above items from one source.
Generally, companies specialize in web
design, or databases, or selling or repairing PCs. Microtec Networks
is quite unique in that it can provide expertise across most
computing related areas, from hardware and networks through to
software or the Internet.
"Invisible Man" IT
Support
Our "Invisible Man" Service is available to customers who have a
support agreement with us and who have internet access via
broadband. This service allows us within a few seconds to be on the
desktop on any PC on your network to solve problems or walk your
users through solving issues for themselves.
Microsoft
Specialists
We have extensive experience if the installation, maintenance and
support of the following Microsoft technologies and products:
- Microsoft Windows Server 2000/2003
Microsoft Exchange 2000/2003 Server
Microsoft ISA Server
Microsoft Small Business Server 2000/2003
Microsoft Active Directory
Microsoft DNS Server
Microsoft DHCP Server
Windows XP Professional/Home Edition
Windows 2000 Professional
Windows 98/Millenium
Office 97/2000/XP/2003
How Would You Like
Your Business to Get Support?
We can either offer you a no-commitment,
on-demand call-out service to solve problems for you, or we can
provide ongoing Annual Support Agreement based services, where you
can place all your computer, software and Internet issues in our
hands to solve for you.
We will work closely with you to define your computing needs,
develop a phased program to implement solutions then be on-hand as a
resource to support your business and your users.
Share-IT Annual Support
Agreements
Here is a real alternative to having an
in-house IT Person.. Outsource it to a firm that has broad
experience of working with companies just like yours, and solving
their computing and Internet problems... Now, with one dedicated
account manager, you can solve all your computer, database,
software, internet and document problems.
We offer three levels of Support agreements for Small to Medium
Sized Companies. These Agreement provide you with both On Site and
Telephone/Email computer, network and Software support for your
business and your users.
What's Provided :
- On-site or off-site support of Your Computers, Servers,
Network and Internet Connection
Your Email
Your Software, Printers and Scanners
General Help & Advice
Database Marketing Support and Email Marketing Programs
Database Development
GAP Analysis
We can audit your company's computing set-up, its use of technology
for business automation and its internet presence, then we produce
you a written report outlining where your business stands, and how
it could improve its use of the technology available. A typical GAP
analysis looks at, and makes recommendations in the following areas:
Computer Hardware Network and server set-up Connection to the
Internet & World Wide Web. Computer Operating Systems. Application
Programs & versions Email capabilities Website (if any) layout,
style usability Success of finding your website on key search
engines Use of databases for business automation
We also provide budgetary figures for what it would cost your
company to implement our firm's various recommendations. The choice
is then yours to act on it.. or sleep on it.
Call us NOW.. so you can focus on your business, and we can take
away your computing problems.
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