Conditions of Use

Welcome to MicroTec.co.uk.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MicroTec Group's relationship with you in relation to this website.

“MicroTec Group�?, "MicroTec", "MicroTec IT Support" is a registered trademark and it's use without licence, permission or authorisation will be punishable to the fullest extent of the law.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

24 hours notice must be given for appointment cancellations. MicroTec Group reserves the right to charge a fee for cancelled appointments outside of the 24 hours notice period. This fee is currently £75.00 + VAT. A bill will automatically be sent for cancelled & missed appointments.

On-Site Support where an engineer is called to attend in your home or business is subject to a minimum fee whether the problem is rectified or not. This covers the engineers time, travel and other costs.

A limited 7 day Guarantee apply to parts provided for laptop screens. These include tubes, screens, invertors and buttons/switches.

Remote support is charged by the hour for the first hour and each subsequent half hour. Engineers commit to your issue and will not deal with any other issue during your support session.

Interest will be charged on overdue invoices if not paid within 7 days from the date shown on your invoice.

In the event of a client's request to cancel a service, no refund will be given and the remainder of the contract period will be due. All subscription services have a minimum 12 month term which is auto renewed at any change in package, service or upgrade. This applies to IT Support Contracts, Website and EMail Hosting, Emergency Support, Online backup, Office 365 and any subscription based service paid monthly or annually.

A 2.5% charge is applied to all credit and debit card payments. We no longer accept Cheques.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may create a link to this website from another website or document without MicroTec Group's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.