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IT Support - Small business IT Support services and home users.

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IT SUPPORT

Small Business IT Support Services. Monthly support packages and one-time technical assistance for Home and Business.

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Fast Service

Same day Remote IT Support and
On-Site appointments are available.

Friendly Team

We're customer-focused and extremely friendly. We integrate into your team.

DBS Cleared

All our IT staff are DBS security checked, ensuring the protection of vulnerable adults and children.

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Our Managed IT Support Service ensures you can get on with your day

We provide you and your business, with a fully managed, outsourced, IT support service. We'll look after your IT systems from the word go, providing daily support and IT management for your team. Technology is great when it works, we're here to make sure it does, minimising downtime so that you can concentrate on what you do best.

Whether you're looking to outsource your entire IT function or solve a single IT issue right now, we're here to help.

 Get IT Support Monthly IT Contracts

A SINGLE POINT OF CONTACT
for all your IT Services

 

Technical Support, Internet Connectivity, Business Telephone Systems, Website Hosting, Data Backup, and Managed 3rd Party Subscriptions including Office 365. 

Call Us Now

0845 22 66 970

Monday to Friday 8am to 6pm
Saturday 9am to 1pm

Or You Can

E-Mail Us

Anytime
365 Days a Year

IT SUPPORT
REVIEWS

MicroTec provide a wide range of IT Support services in The Midlands.

In fact, we're one of the best IT support companies in The Midlands, having achieved many 5-star ratings with a large clientbase.

 

Our clients love what we do and they're happy to shout it from the rooftops. 

 

 MicroTec reviews 5  it support reviews
 
  • Andrew White
    All work completed quickly and well explained. Effective covid measures as well.
  • Peter Small
    I made an enquiry by email on a saturday night and got a helpful reply on Sunday. Further helpful communication resulted in my purchasing what In required on monday. Excellent and swift service!
  • Sr. Kathleen Colmer
    David was an excellent find! He was knowledgeable, courteous, skilled and persevering. We are most grateful.
More IT Support Reviews

IT SUPPORT - Business Sectors

Our in-depth IT knowledge has helped hundreds of small businesses grow, through innovation and new technologies. We've worked with Building Sector, Local Shops, PR and Design Agencies as well as other Professional Services. Our clients appreciate our personal touch and attention to detail. Our outsourced IT Services deliver a fast and friendly service, ensuring you can get back to business in the shortest time possible.

 

IT Support for Estate Agents

IT Support
for Building Sector

IT Support for Charities

IT Support
for Local Shops

IT Support for Small Businesses

IT Support for
Small Businesses

 

Frequently Asked Questions

We've compiled the most popular FAQs below, however, for anything else, do please contact us for further assistance.

  • Do you provide IT Support Near Me? +

    We provide IT services worldwide via our Remote IT support service. If you're looking for an engineer to visit you in your home or business, we provide these services within the Midlands. -

  • What are your IT Support Prices? +

    We're always transparent in regards to our pricing structure. Most businesses hide their prices in fear of their competition. We offer a fair price for the quality and skill we provide and are happy to disclose.

    Businesses on a monthly IT package receive unlimited online PC support during office hours. Call-outs are inclusive.
    IT Support packages start from £150 per month.
    Businesses not on contract with us are charged £55 /hr ex VAT for remote IT assistance during office hours. Call-outs are charged at £110 ex VAT for the first 1.5 hours on-site and then £65 /ph in half-hour increments.
    Residential Rates are charged at £70 for the first 1.5 hours on-site and then £25 /ph in half-hour increments. Remote support is just £55 /hr. There is no VAT to pay as we pay this for you to keep your costs low.

    * When travel time exceeds 1 hour, a £40 call-out fee may apply. Prices quoted relate to office hours only. Evenings and weekend prices differ.

  • Do you provide Emergency Out of Hours Technical Support? +

    Outside of our normal working hours, we do provide emergency computer and server assistance, subject to engineer availability. If you require emergency IT help, please contact us for a quotation and availability.

  • Do you provide computer repair services, such as keyboard replacements, laptop batteries etc? +

    Yes. We provide computer and laptop repairs, for both Microsoft Windows and Apple Macintosh systems. All computer brands are covered including Dell, HP, Lenovo, Fujitsu, Acer, Asus, Apple, Toshiba, Samsung as well as custom-built computers.

    Computer parts are ordered as required as there are simply too many to stock. We do keep the most popular components in stock, such as replacement hard drives.

  • How long have you been in business? +

    MicroTec was established in 2004 and incorporated in January 2008.
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